Automate and Benefit!!

BLUEPA enables companies to streamline even the most complex enterprise business processes by applying these proven communications technologies to capture, prioritize, route, escalate, track, and manage processes through the entire process lifecycle. This approach to process automation offers significant benefits.

Automate and Reduce!!

Reduce costs, complexity, and time to deploy automated processes with BLUEPA's simplified process design environment that leverages configuration instead of customization. No need to "rip and replace" existing systems - BLUEPA fits easily into your existing environment. Processes make use of information from multiple systems, databases, and web sites.

Automate and Improve!!

Improve operational performance with complete visibility and control for every step of a business process. Real-time monitoring and automated escalations keep processes moving and on schedule at all times. Detailed reporting offers insight into employee and process performance.

Automate and Enable!!

Increase processing speed and quality by ensuring the appropriate task reaches the best qualified available employee. Create intelligent end user views that present task-relevant information from multiple systems and dynamically "guide" employees through their work.

Automate and Collaborate!!

Improve collaboration and enhance the customer experience by seamlessly connecting internal employees with each other or the customer. Schedule follow-ups, interact with the customer through their preferred channel, and track everything since communication events are just another part of the process.